Cancellations and refunds for event registration terms
Payment must be received 10 business days prior to the event. To take advantage of discounts with an expiry cut-off date, registration and payment must be received by the cutoff date.
Should you be unable to attend, a substitute delegate is welcome at no extra charge. Cancellations must be received in writing at least 10 business days before the start of the event, to receive a refund less 10% processing fee per registration. The company regrets that no refund will be made available for cancellation notifications received less than 10 business days before the event.
Please quote the name of the delegate and event title on the advice when remitting payment. Bank charges are to be deducted from participating organisations own accounts. Please fax your payment details (copy of remittance advice, cheque or draft) to +65 6508 2407. Attendance will only be permitted upon receipt of full payment. Participants wishing to register at the door are responsible to ensure all details are as published. Informa Connect will not be responsible for any event re-scheduled or cancelled. It may be necessary for reasons beyond our control to alter the content and timing of the program and identity of speakers.
Rules and Regulations for Informa Connect Internet World Wide Web Sites
Informa Connect requires that all visitors to our site(s) on the World Wide Web (the “Site”) adhere to the following rules and regulations. By accessing the Site you indicate your acknowledgment and acceptance of these terms and conditions.
Laws and regulations
User access to and use of the Site is subject to all applicable federal, state and local laws and regulations.
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Informa Connect and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as Metatags on other pages or sites on the World Wide Web without the written permission of Informa Connect or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
All content on the site is provided to you “as is” without warranty of any kind, either expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. Informa Connect does not endorse and is not responsible for the accuracy or reliability of any opinion, advice or statement made through the Site by any party other than Informa Connect. Other than as required under applicable consumer protection law, under no circumstances will Informa Connect be liable for any loss or damage caused by a user’s reliance on information obtained through the site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the Site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice or other content.
Limitation of liability
Informa Connect specifically disclaims any liability (whether based in contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the Site, (even if Informa Connect has been advised of the possibility of such damages) including liability associated with any viruses which may infect a user’s computer equipment.
Confidentiality of User Communications
Except as required by law and in accordance with the Informa Connect Internet Privacy Statement, Informa Connect will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Informa Connect. Postings by a user on any message board or in any chat room will not be protected as confidential and Informa Connect may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its parent company, subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by Informa Connect.
Linked Internet sites
Informa Connect prohibits caching, unauthorised hypertext links to the Site and the framing of any Content available through the Site. Informa Connect reserves the right to disable any unauthorised links or frames and specifically disclaims any responsibility for the Content available on any other Internet sites linked to the Site. Access to any other Internet sites linked to the Site is at the user’s own risk.
Postings [For use in connection with message boards or chat rooms on the Site.]
Informa Connect is under no obligation to review any messages; information or content (“Postings”) posted on the Site by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Informa Connect may from time to time monitor the Postings on the Site and may decline to accept and/or remove any Postings that contain:
- Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law.
- Advertisements or solicitations of any kind. [Note – This is not applicable for those Sites with message boards containing classified advertisements.]
- Messages posted by users impersonating others.
- Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references.
- Messages by non-spokesperson employees of Informa Connect purporting to speak on behalf of Informa Connect.
- Messages that offer unauthorised downloads of any copyrighted or private information.
- Multiple messages placed within individual folders by the same user restating the same point.
- Chain letters of any kind
Transmission of Personal Data
[For use in connection with Sites through which proprietary customer account data may be transmitted.] User acknowledges and agrees that by providing Informa Connect with any personal or proprietary user information through the Site, user consents to the transmission of such personal or proprietary user information over international borders as necessary for processing in accordance with Informa Connect’s standard business practices.
The personal information entered during your registration/order, or provided by you, will be held on a database and may be shared with companies in the Informa Group in the UK and internationally. Sometimes your details may be obtained from or shared with external companies for marketing purposes. If you do not wish your details to be used for this purpose, please contact Database Department on firstname.lastname@example.org, Tel: +65 6508 2400 or Fax: +65 6508 2408.
Virtual Attendance Policy
Informa Connect (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event, and for analysing visitor traffic with a view to improving the event experience for visitors.
During registration, you may have chosen to withhold permission to share your data with third parties (i.e. sponsors & exhibitors), however when entering a virtual exhibition booth, downloading sponsor content, or attending a sponsor session, your personal information will be shared with the exhibitor or sponsor to allow them to engage with you. If you accept a connection or meeting invite, then your full contact details will be shared directly with another attendee, sponsor or exhibitor and they may follow-up and use your details for marketing purposes.
Changes to rules and regulations
Informa Connect reserves the right to revise these Rules and Regulations at any time and users are deemed to be apprised of and bound by any changes to these Rules and Regulations.
Violation of rules and regulations
Informa Connect reserves the right to seek all remedies available at law and in equity for violations of these Rules and Regulations, including the right to block access from a particular Internet address to the Site.
Access to password protected/secure areas
Access to and use of password protected and/or secure areas of the site is restricted to authorised users only. Unauthorised individuals attempting to access these areas of the Site may be subject to prosecution.
Users of this Site agree to submit to the laws of the Republic of Singapore.
This Web site is published in Singapore and relates only to Informa Connect. Please check with Informa Connect to determine if any offers apply to you.
Payment must be received 10 business days prior to the event*. To take advantage of discounts with an expiry date, registration and payment must be received by the cut-off date.
* Excluding STMC 2021, payment has to be made within 7-days upon issuance of invoice.
Payment by bankers draft or cheque in S$ or US$ should be made in favour of “IBC Asia (S) Pte Ltd” and mailed to:
IBC Asia (S) Pte Ltd
c/o Informa Regional Business Services
103 Penang Road, #04-01, Visioncrest Commercial, Singapore 238467
Attn: The Accounts Receivable Team
Payment by bank transfer in S$ or US$ made payable to:
IBC Asia (S) Pte Ltd
A/C No.:147-059513-001 (S$)
A/C No.:260-457866-178 (US$)
The Hongkong and Shanghai Banking Corporation Limited
21 Collyer Quay, HSBC Building, Singapore 049320
Bank Swift Code: HSBCSGSG
Bank Code: 7232
Payment by Credit Card (AMEX, VISA or MasterCard).
The best way to pay by credit card is through our secure portal built into the respective event website. To pay by phone please indicate the contact name and details below and our Customer Services Team will call within 24 hours to take payment.
Informa Connect is a trading name of IBC Asia (S) Pte Ltd