Informa Connect Singapore is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Privacy Policy

Privacy Principles in detail

How do we collect information about you?
When you register for an event and/or subscribe to any of our services, the registration form includes notices about privacy and requests for consent. Those privacy notices (called privacy statements) specify in more detail how any information about you may be used and disclosed. In particular, you consent to us collecting, maintaining, using and disclosing personal information about you and provided by you or by another person in accordance with the privacy statement in the application form and this policy.

The personal information we collect from these sources is your salutation, name, job title, phone number and email address. We also collect business information being your company’s name and address, your business telephone and fax numbers and a short profile of the company you work for. As well, we collect personal information about you from publicly available sources, or when legally required to do so.

The information we collect is used only to:

  • Verify your identity.
  • Assist you to enroll for our events or to subscribe to our publications.
  • Promote our events and publishing titles to you.
  • Maintain and develop our database.
  • Share information from time to time with other professional organizations.

We also collect some statistical data about visitors to our website, such as number of visits, pages viewed, types of transactions conducted, time online and documents downloaded. Some of this information is collected by using “cookies”, or small text files to hold data; but none of the information we collect allows us to identify a visitor.

We do not collect personal information by unlawful or unfair means, nor in an unreasonably intrusive way. In particular, we do not use electronic harvesting software, nor do we use lists which have been generated by means of such software.

How do we use and disclose your information
Information about an individual within a company is used by Informa Connect to promote its events, and other business services and to maintain its database. We give you the right to opt out from receiving communications from us, whether it by email or phone, to do this email Database Department at or by calling us on +65 6508 2400. We may also make information about you available to other reputable organizations whose products or services we think you might find interesting. You can, however, have your name put on our do-not-share list by emailing us.

We will endeavour to process any request for opting out as soon as possible, but you may receive communications from us or from third parties whilst we are processing your request.

Email communications are only sent to:

  • recipients who have opted to receive them
  • participants in our events unless they have asked us not to do so
  • those who enquire about our events and/or publications unless they have asked us not to do so
  • those who have subscribed to one or more of our services.

In sending email communications, we ensure that you can identify us as originator.

What are cookies and why do we use them
We also use cookies to collect some statistical data about visitors to our websites. Cookies are small pieces of data stored on the web browser on your computer. This website and associated websites (including those you reach by clicking on advertising) may store cookies on your browser. The cookie doesn’t track any personal information about you or provide us with any way to contact you, and the cookie doesn’t extract any information from your computer.

The main reasons we store cookies are to:

  • Gather statistics such as number of visits, pages viewed, types of transactions conducted, time online and documents downloaded to improve site usability
  • Enable us to present customised and appropriate messages from our events and third parties such as targeting more relevant advertisements to you

If you wish to disable or remove cookies, please visit the ‘Help’ section of your browser or mobile device. Please be aware however, that parts of the website may not function correctly as a result of disabling cookies.

How do we maintain data quality?
Informa Connect maintains strict and costly updating procedures in order to ensure that all data is accurate, complete and up-to-date.

Virtual Attendance Policy
Informa Connect (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event, and for analysing visitor traffic with a view to improving the event experience for visitors.

During registration, you may have chosen to withhold permission to share your data with third parties (i.e. sponsors & exhibitors), however when entering a virtual exhibition booth, downloading sponsor content, or attending a sponsor session, your personal information will be shared with the exhibitor or sponsor to allow them to engage with you. If you accept a connection or meeting invite, then your full contact details will be shared directly with another attendee, sponsor or exhibitor and they may follow-up and use your details for marketing purposes.

How does Informa Connect protect the security of your information?
Informa Connect employs strict security procedure to ensure that information will not be misused, and to prevent unauthorized access modification or disclosure. We also, as part of our updating procedures, ensure that any personal information no longer needed by us is either destroyed or modified so that you can no longer be identified.

Informa Connect privacy policy is published on the website and also available as soft or hard copy upon request.

We will, on request, let you know generally what sort of personal information we hold, for what purposes and how we collect, hold, use and disclose that information.

Access & Correction to your information
Personal information about an individual can be accessed by that person upon request by emailing Database Department at or by calling us on +65 6508 2400.

Informa Connect does not use external identifiers on an individual.

You can, if you wish, choose not to have personal information about you maintained on our database – see section 2 above.

Sensitive Information
Informa Connect does not collect sensitive information about an individual.

Opt Out
We give you the right to opt out from receiving communications from us by emailing or by calling us on +65 6508 2400.

Privacy Enquiries & Complaints
Informa Connect
103 Penang Road,
#04-01 Visioncrest Commercial,
Singapore 238467
Tel: +65 6508 2400

Informa Connect is a trading name of IBC Asia (S) Pte Ltd

Informa Connect is Singapore's leading event organiser. We conceive, develop and promote our own B2B industry conferences and corporate training courses, and offer tailored managed event solutions.

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