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P21GT31SGV Live Online Training: Advanced Tanker Management – Operations, Loss Prevention & Claims
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Live Online Training: Advanced Tanker Management – Operations, Loss Prevention & Claims

Dates to be announced

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About the Course

Referring to most common and/or costly claims (cargo, H&M, charterparty, bunker) in tanker operations, the central tenet of this seminar is HSE, financial and legal risk management. Right through the two days, our expert faculty will fall back on case study analysis to drive home key takeaways and best practice. Each case study will extrapolate a different set of learning outcomes.

Key Learning Outcomes & Case Studies Include:

  • Claim trends and the parties’ roles
  • Best practices for Cargo Operations and Loss Prevention
  • Prevention of tanker H&M and charterparty claims through better cargo/navigational/ contractual operations
  • Marine pollution and spillage claims
  • Most recent industry changes with impacts
  • Successful claim resolution – a practical checklist
  • Case study analysis and lessons learnt across Crude, Chemical and LNG tankers

Who Should Attend

Operations and Claims executives from charterers and tanker owner/ manager companies across all cargo types, P&I, and terminal operators. Job Functions include:

  • Marine Manager
  • Marine Superintendent
  • Operations Manager / Executive
  • Claims
  • In-house Counsel
  • Marine Insurance Manager
  • Finance Managers

Live Online Training

Learn Anywhere, Learn Anytime
Catering to meet all your learning needs:

  • Get high quality practical training from our expert instructors
  • From Face To Face, Online and Blended Learning, get a superior solution for your learning needs
  • Learn live online in an interactive environment
  • Invest in yourself. Invest in your team.

Register today for our Live Online Training courses and find out how they can help you transform the way you work. Contact one of our training consultants on to find out more.


Michael Quain

Independent Marine Consultant



Tanker Industry Overview

  • Important updates on oil, gas and petrochemicals shipping market
  • Tanker management standards: safety, security, quality and environment
  • Commercial management: key issues on chartering, operations

Case Study (LNG Tanker on time charter)

This will examine a real case that went to arbitration. The consequences of a “failed” vetting inspection.

  • Charterer has a set of LNG liftings from a single terminal on “take or pay” contracts.
  • The Tanker has a SIRE vetting inspection at the first loading which resulted in an unusually high number of observations (deficiencies).
  • The Owner did not inform the charterer
  • Tanker discharged and returned for second lifting but was refused entry by the terminal as now considered “unacceptable” by their vetting department
  • Charterers unable to find substitute tanker for all contracted loadings and so took action against owners for their loss (about US$15 million)

Key issues: Internal auditing, planned maintenance, Crew training, Charter party obligations, Withdrawal


Claim Trends and the Parties Roles

  • Recent trends
  • Ship master’s accountabilities
  • Charterer role
  • P&I approach to loss prevention
  • Others emerging issues: Piracy/cargo thefts



Best Practices for Cargo Operations and Loss Prevention

  • Cargo contamination
    • Tanks, pumps and lines cleaning
    • Carriers’ liability
    • Tank clean certificate
  • Cargo Off-specs prevention
    • Sampling
    • Cargo blending/co-mingling

Case Study (Chemical tanker. Cargo contamination of Potable

  • Ethanol by previous cargo of Sulphuric Acid)
  • Surveyor’s responsibilities for tank inspections and sampling
  • Hydraulic deepwell pumps – cofferdam purging routings
  • Heating coils – pressure testing and purging
  • Record keeping

Case Study (crude oil tanker, commercial pressure on the master)
Incident reporting, investigation, corrective & preventive action

  • Two grades of crude oil. Not compatible.
  • Charterers instructed master to use one grade to COW the other.
  • Industry references.
  • Owner’s response
  • Roles of the DPA and Operations Manager


Bill of Lading

  • Master’s responsibilities
  • LOI
  • Cargo shortage
  • Cargo fire prevention



Charterparty claims

  • Laytime & demurrage

Case Study
Ship to Ship Transfer operation. What is a valid Notice of Readiness?

  • Notice of readiness
  • Demurrage

Case Study
Voyage charter party rider clauses.

  • Effect on the timing of tendering notice of readiness
  • Delivery/redelivery
  • Hire/off-hire
  • Withdrawal


Marine pollution/spillage claims

  • Waste
  • Oil
  • Others



Most recent industry changes with impacts

  • SIRE VIQ 7 (tanker inspection questionnaires) – Responding to inspection observations
  • TMSA3 Significant changes
  • Cyber Security – audit threat assessment and claims
  • SIGTTO/OCIMF guidance on cargo-handling for Ship/ shore interface (important for Emergency Shutdown ESD Systems and surge pressure handling; specific implications on LNG)
  • Energy efficiency: MARPOL Annex VI and ISO 50001:2018


Successful claim resolution – a practical checklist

  • Managing the emergency response team litigation risk;
  • Preservation of documents/evidence & role of expert witness;
  • Maximising settlement prospects following a dispute; and,
  • Obtaining forensically robust statements from the crew.

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


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