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Live Online Learning

The current Covid-19 pandemic has put strains on various areas of business, especially when it comes to deriving commercial value from new initiatives. During this phase of self-isolation and working from home, we can help you meet your professional development needs and you can still take your professional development plans to the next level.

To support your learning goals, we have converted our face-to-face trainings to LIVE Online Sessions. This way you can continue to attend live and interactive training sessions within the virtual classroom space where you can see and speak, with your Subject Matter Expert and other participants.

 

FAQ

What platform will be used to conduct the e learning seminars?

Informa Connect’s seminars will be run using the Go-To-Training platform

 

How do I register for and access to Live Online Learning course?

Upon successful registration to a Live Online Learning programme with payment verified, each attendee will receive a personalised email from Informa Connect with instructions on signing up for the course as well as pre-course survey.

Once attendee has completed signing up for Live Online Learning sessions, Informa Connect will authorise each individual’s participation. An automated message will be sent to attendees with URL and log-in details. Only authorised email addresses will be admitted to the Live Online Learning sessions.

Reminder and Technical Support

Attendees will receive a verification message with technical guide on how to attend live streaming seminar, including specific instructions such as:

  • Seamless software set-up and technical requirements
  • How to conduct Q&A
  • Group discussion and practical exercise

 

What if I would like to cancel or nominate a replacement attendee?

Should you be unable to attend, a substitute delegate is welcome at no charge. To enable replacement of attendees’ details to take place, substitution must be enquired in writing at least 5 business days before the start of the event.

For cancellation policy, please find out more here; https://www.informaconnect.com.sg/terms/#payment

 

Will the training session be interactive?  How do participants engage with the trainer(s) and vice-versa?  

Our training enables remote interaction between trainer and participants, as well as among attendees themselves. There are specific functions enabling attendees to

  • Follow online presentations or whiteboards in real-time
  • Virtually “raise hand” to put forward Q&As with trainers
  • Manage your audio and muting
  • Seamlessly receive case studies, video, documents
  • Attend in-session activities including
    • Up to 6 breakouts sessions for group discussions
    • real-time collaborative exercises and result sharing
    • Engage in live tests & polling, get immediate results and evaluations
  • Chat with your fellow participants with text messages or by voice
  • Share your screen with fellow attendees

 

What are the hardware and software requirements to ensure smooth learning?

Attendees may join the e learning seminars using a mobile device or desktop. Minimum requirements are detailed below:

  • Desktop or mobile device manufactured no earlier than 2016
  • WiFi connection, Cable or fibre broadband with at least 1 Mbps of bandwidth available
  • A USB headset is recommended with built in microphone, OR
  • Microphone and speakers built into your device

A facilitator will be made available throughout the course to ensure the highest quality of your learning experience

 

Are there live online learning demo sessions for attendees?

Yes, Live Online Learning attendees may connect with us at register@informa.com to arrange a demo session. Alternatively, this 5-minute video shall help you navigate through the platform.

 

How do I receive my Digital Badge?

Upon the completion of your training course, you will receive an email from our 3rd party vendor, Acclaim, within 3-5 working days, with your badge details earned.

Important: Remember to whitelist admin@youracclaim.com from your email that you use to register for the training course. Otherwise, it might get blocked due to firewall restrictions!

Sharing badges is quick, easy and enhances your professional presence online. Create a custom message and let everyone know why your accomplishment is important. Anyone who clicks on a shared badge will be able to view all the details on Acclaim for instant verification.

Find out more about digital badges here >>

Informa Connect is Singapore's leading event organiser. We conceive, develop and promote our own B2B industry conferences and corporate training courses, and offer tailored managed event solutions.

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