Key Learning Objectives
- Ascertain risks, uncertainties, objectives and alternatives in an executive decision-making environment
- Understand reversible, irreversible, ‘right’, ‘wrong’, fast and slow decisions
- Gather crucial data and resources to assist the decision-making process
- Leverage and apply decision making tools and techniques
- Identify the underlying organisational challenges and decision implications
- Determine appropriate situations for involving others in a decision-making process
- Develop confidence with executing decisions during uncertainty
- Critically and fairly review decisions made by others
About the Course
An ability to consistently make decisions with confidence and clarity is essential to being productive and respected in the business environment.
This requires a range of skills, including: sensitivity, awareness, logic, critical thinking, creativity, analysis, empathy, assertiveness, information gathering as well as having good self esteem and well defined values.
Strategic decisions often entail considerable risks and can have long-range implications for the organisation.
In this course, participants will learn how to apply formal decision-making processes in order to reduce risk and choose the best course of action for their organisation.
Some people appear to be natural decision makers while others struggle to arrive at a decision on any matters, whether big or small.
Poor decision making can cost time, money and diminish peace of mind. However, the process of making decisions can be learned and if an appropriate decision making technique is properly applied, the probability of making consistently sound decisions can be significantly improved.
This course will teach methods and techniques for making critical decisions in a challenging environment with limited time and resources to ensure consistently good outcomes for your organisation.
Who Will Benefit
This course is a priority for executives, managers, and team leaders responsible for their organisations’ strategic and operational decisions.
“Warm, diplomatic, used a lot of personal examples, interacted with all the group ensuring even participation. Nurturing.”
Advisor to Vice Chancellor, Murdoch University WA
“It was slick, professional, just the right level – utterly useful but also fun!”
Lawyer/Manager, Civil Aviation Safety Authority
Process vs. outcome
Distinguishing the decision making process from the consequences
Identifying needs, ‘shoulds’, interests & wants
Knowing your own and uncovering those of others
Being aware of your personal and the corporate appetite for risk
- Knowing your purpose and values
- Identifying criteria and objectives
- Crystallising just what is to be decided
- Gathering information
- Creating/identifying alternatives
- Evaluating alternatives
- Selecting a preferred alternative
- Monitoring the implementation
Personal styles of decision making
Discovering how your personal behaviour style affects your decision making
Overcoming fear of making decisions
- Avoiding the fear of being wrong
- Having a process that builds confidence
- Avoiding procrastination
Individual vs. group decision making
- Which is best?
- How to lead a group to make unbiased decisions
- What are they?
- Understand how to use them
Reversible vs. irreversible decisions
Discovering how the distinction will improve your decision making
Making fast decisions
When to make and how to make
Making ‘right’ decisions
- Increasing the odds in your favour
- Making “wrong” decisions right
Decision making techniques
- Reviewing different techniques
- Uncovering a technique that suits you
Decision making models
Becoming familiar with, and using a decision making model
Understand how scenarios can improve decision making
Making the decision
- Reviewing the risks and the benefits
- Having the courage to decide
- Being confident about the process
- Moving on without remorse
Implementing & executing the decision
- Having the mental tenacity to follow through
- Knowing that poor execution is the root cause of decisions going wrong
- Managing the consequences
Analysing based on seriousness, urgency and trend
Reviewing the decision
- Having a process to follow up, review and modify
- Knowing that what gets measured gets managed
Case studies: Participants will complete case studies to embed the techniques learned
On-site & in-house training
Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?
Talk to us about an on-site/in-house & customised solution.