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08-12-2020 (Live Online)

Register your interest


Register your interest


Live Online: CRO Contracting, Oversight & Budget Negotiations

8 – 11 December 2020 | 4-Day Live Online | 1:30 pm – 5:30 pm (SGT)

Book Now Register Your Interest Download Brochure


Key Learning Outcomes

  • Understand the different types of CRO contracting models
  • Discover the right tools to evaluate and select CROs
  • Identify GCP and budget requirements
  • Learn how to prepare an effective Request for Proposal (RFP)
  • Measure CRO performance using metrics and KPI’s
  • Communication and relationship management for CRO/Sponsor
  • Develop a strategic approach in dealing with changes in scope in an on-going project

Dedicated Exercises and Case Studies on:

  • Setting CRO charge-out rate
  • Making CRO reports a tool to help you manage
  • Worked example of drafting a vendor oversight plan
  • Analysing a CRO budget
  • Developing a CRO selection grid and setting objective choice criteria
  • Creating an RFP

Who Should Attend

  • Clinical Outsourcing
  • Clinical Operations
  • Project Management
  • Contract Management
  • Clinical Quality Control
  • Finance / Purchasing/ Project Controlling
  • Medical Affairs
  • Procurement / Purchasing
  • Strategic Sourcing
  • Program/Portfolio Management
  • CRO Administration and Management


Packages Price
Live Online LearningSGD $2876

Early Bird Rate: Register & Pay by 16 October 2020

Register Group of 10 for SGD $12,950

Register 2 Delegates & the 3rd attends FREE!
Group rate is based on normal rate of full training package only.
For Group Registrations, email or call +65 6508 2401


  • Special Group Discount pricing is applicable to groups of 2 or more delegates from the same organisation registering for the same event, at the same time.
  • Fee stated is the discounted price PER DELEGATE. Only one discount applies – either the early bird rate OR the Special Group Discount.
  • A 7% Goods & Services Tax (GST) is applicable to all Singapore based companies for Singapore venue.
  • View payment terms and bank transfer details, click here »


Peter Motteram
ProActive Study Management

View profile »


Live Online Learning

Stay Home. Skill Up!

The current Covid-19 pandemic has put strains on various areas of business, especially when it comes to deriving commercial value from new initiatives. During this phase of self-isolation and working from home, we can help you meet your professional development needs and you can still take your professional development plans to the next level.

To support your learning goals we have converted our face-to-face trainings to LIVE Online Sessions. This way you can continue to attend live and interactive training sessions within the virtual classroom space where you can see and speak, with your Subject Matter Expert and other participants.

Benefits of Live Online Learning

Aimed at offering you immediate, high-quality practical information whilst minimising time and expenditure associated with travelling, our digital training platform enables you to interact in real time with course directors and remotely network with your fellow participants.

  • Classroom Experience: Progress with fellow participants as you would in an on-site class
  • Guaranteed cost-effectiveness: Travel budget saving, plus 20% price advantage for online participation
  • Controlled environment with speakers managing the Q&A and discussions and tools for enhanced interactions
  • Module-based approach to effectively manage your time and revisions
  • Earn your Digital Certification and broadcast your achievements to your peers
  • Onboarding: Available for all attendees
  • Proven and secure training platform


Click here to know more >

Digital Badge

Upon completion of this training course, participants will earn a digital badge.

Earners of this badge have acquired thorough practical understanding of contracting and overseeing CROs. They have examined various types of contracting models, tools and techniques to quality & select CROs, practical considerations in RFP management, KPIs for CRO performance measurement as well as skills required in dealing with on-going changes in the projects. They have also learned effective communications plan required for sponsor/CRO relationship

CRO, contract research organisation, request for proposal, RFP, budget, management, communications, documentations, contract, oversight, timeline, clinical outsourcing, contract management, clinical operations, patient recruitment, project management, medical affairs, programme management, portfolio management, cro administration

Attend and participate in the full training course duration, led by the designated training expert

Available to:
Seminar attendees

Digital Badge FAQ >



  • Regulatory expectations
  • Business expectations
  • Project Management of the CRO


  • Current CRO business model
  • Types of Contracting Models
  • Contract versus project management
  • Overview of CRO Management Steps
    • RFP
    • Contract
    • Oversight
    • Change in Budget and/or Scope


  • Knowing the status and health of your project
  • Measurements, KPI’s, reports,
  • Documenting CRO tasks and responsibilities
  • Vendor oversight plan


  • CRO Meetings
  • Effective communication plan
  • Mode of communication
  • Feedback and resolution


  • Criteria during selection phase
  • Elements of a contract
    • Fees – how to review the budget
    • Use of a standardised bid grid
    • Services
    • Legal
  • Evaluation of different selection tools
    • Bid defence meeting
    • Qualification visit or audit
    • Standardised questionnaire


  • Basic elements
  • How your selection criteria, anticipated relationship and oversight affect your RFP
  • Use of feasibility studies


  • Dealing with changes in scope and/or requests for more resource
  • Budget tracking and renegotiation


  • Preferred provider model
  • Single provider model
  • Relative size of Sponsor and CRO


when & where

08 - 11 Dec 2020

4-Day Live Online
1:30 pm – 5:30 pm (SGT)

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Informa Connect is Singapore's leading event organiser. We conceive, develop and promote our own B2B industry conferences and corporate training courses, and offer tailored managed event solutions.

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