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P23MA01SGON Certificate in Maritime Safety Management & the ISM Code
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Certificate in Maritime Safety Management & the ISM Code

Online Course: Create a safety culture that will enhance your reputation and corporate image. Study best practice systems and processes that go beyond compliance to boost maritime safety management.

Scheduled: Course Starts 27 September 2023, 14 weeks | On-Demand: Start Now!

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Key Learning Objectives:

  • Understand the demands that the ISM Code has placed on the maritime industry and individual companies.
  • Avoid the pitfalls that many Safety Management Systems contain and be confident in using the system.
  • Look at technological developments and identify if they are useful to the SMS they are operating.
  • Understand the concept and use of quality management systems and other management systems.
  • Grasp the fundamentals of maintenance systems and their application to ships.
  • Conceptualise the steps and methods of conducting a safety investigation.

How you’ll learn:

Every course is broken down into manageable modules, designed to accelerate your learning process through diverse learning activities:

  • Work through your instructional material online
  • Interact with your peers and learning facilitators through the online forum to discuss subject related issues and to network with your fellow learners
  • Investigate relevant, real-world case studies
  • Apply what you learn each week to ongoing project submissions

Course Directors

Captain John Dickie
Course Leader at Lloyd’s Maritime Academy

Captain John Dickie was manager of the Marine Technical Division for a survey company in the Middle East which he helped set up, as well as having been a marine superintendent and operations manager. Five years were spent as an IACS member as head of the ISM Code, which involved being Chairman of the IACS ad hoc Group ISM Code. In addition, he was liaison manager to the USCG and CEFIC for ISM Code matters on behalf of IACS. John has qualifications in auditing to the following standards: ISO 9000, 14000, 18000, SA8000 and ISM Code.

Becoming a lecturer was an important step and the years spent teaching were most enjoyable. During this time John took the opportunity to enhance his own credentials with various teaching qualifications as well as completing a BA degree in Adult Education.

Paul Druoin
Maritime Accident Investigator and Principal at

With over a decade as a marine accident investigator, Capt. Drouin has extensive experience in marine investigations of all sorts such as groundings, fires/explosions, collisions and vessel related fatalities. He has attended IMO and has published articles in several marine related publications. Capt. Drouin is the Principal of, a company dedicated to making ships and their crews safer. He is a graduate of the Canadian Coast Guard College (1981), is a Master Mariner and member of the Nautical Institute.

On Demand


This Certificate is now available on-demand on our innovative e-learning platform.

This on-demand course will give you complete control over your Lloyd’s Maritime Academy training experience. Choose your pace and start learning whenever you want, from wherever you are!

Who is on-demand training for?

  • On-demand training may suit you better than a scheduled course if you:
    • Are working to a deadline or need to begin your training immediately
    • Want the ultimate flexibility to study at a time and pace that suits you
  • Experience our industry leading training your way
    • When you purchase an on-demand course, you have 6 months to complete your training.
    • Learn on your own terms and start today!


Module 1
Introducing Maritime Safety Management and the International Safety Management (ISM) Code

Learning Outcomes:

  • Understand the principles behind the ISM Code
  • Research the national legislation of ships that their company has registered
  • Understand the demands that the ISM Code has placed on the maritime industry and individual companies
  • Investigate the legislation that exists for maritime industry
  • Understand the complexity of the maritime industry and where the ISM Code fits into it

Module Content:

Areas of study:

  • Historical context of maritime safety
  • Background and development of the ISM Code
    • Where did the ISM come from?
    • Maturity of the system
    • The ISM Code within maritime legislation
    • International Convention for Safety of Life at Sea (SOLAS) Capter IX
  • Regulatory frameworks
    • Overview of relevant rules, regulations, codes, guidelines and standards
  • Regulatory bodies
    • The International Maritime Organization (IMO)
    • Flag States
    • Classification societies
    • Other industry bodies
  • Legal and insurance issues
  • Human factors in maritime safety

Module 2
The Aims, Structure and Content of the ISM Code

Learning Outcomes:

  • Apply the contents of the ISM Code
  • Construct and revise a Safety Management System effectively
  • Avoid the pitfalls that many Safety Management
  • Systems contain and be confident in using the system
  • Address and present possible solutions to problems being experienced by a company’s Safety Management System

Module Content:

Areas of study:

  • Terminology
  • The ISM Code in full
    • Preamble
    • Part A – Implementation
    • Part B – Certification and verification
  • Certificates
    • Document of Compliance (DOC)
    • Safety Management Certificate (SMC)
  • The road from starting to full term
  • Potential problems and possible solutions
  • Living with the ISM Code
    • Philosophy of the Code (proactive vs. reactive)

Module 3
Operational Safety Management

Learning Outcomes:

  • Understand what operational safety procedures are and why they are needed
  • Use and identify hazards and the techniques needed to ensure that the result is correct
  • Conduct, control or take part in drills and exercises
  • Look at technological developments and identify if they are useful to the SMS they are operating
  • Understand and comprehend emergency response plans

Module Content:

Areas of study:

  • The Safety Management System (SMS)
    • Design
    • Construction
    • Implementation
    • Certification
  • Functional requirements of a SMS
    • Requirement of ISM Part A Section 1.4
    • Safety and environmental protection policy
    • Development of plans for shipboard operations
    • Company responsibilities and authority
    • Reports and analysis of non-conformities, accidents and hazardous occurrences
    • Emergency preparedness
    • Company verification, review and evaluation
  • Operational safety procedure
  • Hazard identification techniques
  • Drills and exercises
  • Technological developments in safety management
  • Emergency response plans
  • Personnel roles and responsibilities
    • Designated Person Ashore (DPA)

Module 4
Risk and Quality Management

Learning Outcomes:

  • Understand risk and risk assessment
  • Understand and apply contingency plans
  • Understand the concept and use of quality management systems and other management systems
  • Understand the concept and use of integrated management systems
  • Understand and apply the concepts of risk management

Module Content:

Areas of study:

  • Risk assessment
    • Qualitative methods
    • Quantitative methods
  • As low as is reasonably practicable (ALARP)
  • Risk reduction
  • Contingency plans
  • Quality management standards and systems
    • International Organization for Standardization (ISO) 9001:2008
    • Link between the ISM Code and ISO 9001
    • Using ISO standards to construct a Safety Management System
    • ISO 9000 certification for shipping companies with ISM Code certification
    • ISO 14000 Environmental Management Systems

Module 5
Auditing, Measurement and Improvement Systems

Learning Outcomes:

  • Differentiate between different types of audits and understand the audit cycle
  • Understand and apply different forms of incident analysis techniques and statistical analysis
  • Conduct a management review from concept to completion
  • Grasp the fundamentals of maintenance systems and their application to ships
  • Understand the basics of performance management

Module Content:

Areas of study:

  • Auditors
    • Selection, training and certification
  • Audit types
    • Internal and external
    • Certification and verification
  • Audit cycle for ISM Code
    • Interim, initial, periodical, intermediate, renewal and additional audits
  • Audit stages and techniques
    • Planning, execution, reporting, closing out nonconformity reports (NCRs)
  • Systems used in incident analysis
  • Statistical analysis
  • Quality audits
  • Management review
    • Four stages of management review
  • Maintenance systems
    • Planned maintenance
    • Critical machinery and systems
  • Performance management and key performance Indicators (KPIs)
  • Developing safety objectives

Module 6
Safety Management and a Safety Culture

Learning Outcomes:

  • Appreciate the interconnected nature of quality and Safety management
  • Understand the foundations of a safety culture
  • Recognise the importance of a reporting culture
  • Conceptualise the steps and methods of conducting a safety investigation

Module Content:

Areas of study:

  • ‘Blame’, ‘No Blame’, and ‘Just’ cultures
  • The safety culture continuum
  • Limitations of the prescriptive approach
  • IMO definition of a safety culture
    • Ten key elements in achieving a proactive safety culture
  • Safety leadership
    • Cascading safety culture from top to bottom
    • Alternative methods
    • Philosophy, policy, procedures and practices
  • Recruitment and development of staff (ship and shore)
    • Recruitment regime
    • Appraisals
    • Career path
  • Safety investigations
    • Data collection
    • Dealing with witnesses
    • A reporting culture
    • Organisational and human factors
  • Investigation techniques
    • Examining incident site
    • Reviewing incident reports and objective evidence
    • Interviewing personnel
    • Evaluation of findings
  • Incident investigators
    • Selection
    • Training
  • Effective communications
    • Ship to shore/shore to ship links
    • Lines of communications
    • Barriers to communications
    • Managing multinational and multicultural crews
  • Resources
    • Cost benefit analysis (accidents vs. safety management)
    • Maintenance costs (proactive vs. reactive)
    • Crew size

Module 7
Introduction to Cyber Security in Shipping

Learning Outcomes:

  • To present students with an introduction to cyber security.
  • The content is not written to be in conflict with the materials and processes that the company has put in place, but to raise student awareness of what is out there and how it can be applied
  • The content is not an exhaustive explanation but an introduction to make students think about the impact that it will have on them and how they work.

Module Content:

  • Introduction
    • To open up the concept of cyber security and the dangers involved in a cyber breach
  • Cyber security legislation
    • This is the legislation required to be put in place
    • The support materials to be used to form a cyber security framework for the company
  • ISO 27001 – Information technology – security techniques – Information Security Management
    • Systems – requirements
    • ISO 27000 Framework
    • Continuous improvement cycle
    • Importance of the Statement of applicability
    • Cyber risk management
    • Management reviews
  • ISO 22301 – Business continuity management systems
    • ISO 22301 – introduction
    • What is business continuity management?
    • Integrating BCM into the company’s culture
    • Developing and implementing a BCM response
  • Protecting the Company, ships, cargoes and contractors
    •  Human factors
    • Office and ship computer systems
    • Sharing information
    • Recommended steps to ensure IMO’s cyber security compliance
    • The Internet of things (IoT) and links to cyber attacks
    • Dealing with shadow IT
  • Cyber risk assessment
    • Why are cyber security assessments important?
    • Cyber risk assessment process
    • Differences between IT and OT Systems
    • How to reduce external security threats
  • Recovery from an Incident
    • Incident duration and recovery
    • The business continuity timeline
    • Impact and likelihood scales
  • Change management in the digital age
    • Keeping abreast with digital transformations
    • A definition for change management
    • From individual change to organisational change
    • A proposal for successful digital change management
  • Cyber security and the ISM Code
    • Cyber security risk assessment and Risk
    • Management Framework
    • Identifying how cyber risk fits into the ISM Code
    • Constructing a framework for cyber risk management
    • Key requirements of the ISM Code
    • Cyber Security task management
    • Creating cyber awareness and implementing behavioural change
  • Conclusion
    • Bringing it all together

when & where

27 Sep 2023

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